Archive for the ‘Citizen/Hyperlocal Journalism’ Category

My interview on citizen journalism

Friday, March 26th, 2010

rosenbaumI did an interview for Ourblook on citizen journalism. It outlines where citizen journalism works and where it probably won’t, highlights some drawbacks of working with citizen journalists and provides one clear success factor: training and support.

Here’s a link to the interview: ourblook.com/Citizen-Journalism/Bob-Rosenbaum

Took the words right out of my mouth

Monday, January 11th, 2010

Advertisers are becoming the new publishers, and media executives still don’t get it.

There isn’t a single assertion in this piece on the future of media and advertising that I disagree with. It’s worth reading.

Terry Heaton’s “Local Media in a Post Modern World” in AR&D (Audience Research & Development).

More on AOL’s content push

Monday, November 30th, 2009

This article in Media Buyer/Planner goes into more detail about AOL’s plan to differentiate itself with original content. With a staff of 3,000 journalists, AOL could differentiate itself simply by assigning them beats and cutting them loose to go report on stuff. It would be, by far, the largest deployment of journalists from a single U.S. media source.

But I don’t have much faith in the ability of algorithms to deliver pleasant surprises. By shackling its journalists to algorithmic results, I can’t help believing that they only thing we’re going to get from AOL is more of the same that it’s TMZ.com website is already producing. And heaven knows, nobody is sitting around wishing we had more of that.

News: Not dead, but being reborn

Thursday, November 19th, 2009

This article, on the effort by eBay founder Pierre Omidyar to start a local news service in Honolulu, validates my postion that journalism and the news business are not dead or dying. They are being taken up by a new generation of media outsiders – people who value news and aren’t so burdened by years of “training” in the industry, that they can see new possibilities that may exist. It also helps that they aren’t burdened by an infrastructure built over decades to support old business models.

The article doesn’t say much about Omidyar’s business model – but he intends the service to be for-profit and to generate new contet.

A couple things about this jump out at me – in addition to the obvious fact that it’s at least one more person who’s not willing to give up on the news.

  • New news businesses tend to be local – where there is less competition to provide information, and where the advertising crisis has had the least impact.
  • The goals of new news businesses are modest; the ones I’m hearing about tend to seek primacy in a small area, to have a good impact on a relatively small number of people, and make a little money in the process.

Which strikes me as a pretty good way to rebuild an industry that is in historic transition.

Years from now, there will be big players again, who have figured out how to consolidate the many small for-profit news operations that are popping up. Some of those big players will be the same names that are familiar in media circles today. Others will be new.

And the news business will look very different from the way it does right now.

But it will be a business and an industry.

Somehow.

Not-for-profit news is no panacea

Monday, September 14th, 2009

In the effort to save newspapers, one idea that’s been passed around is that of the newspaper as a not-for-profit institution. The argument is that its role is so central to the public good that it can be protected as a non-taxed, not-for-profit entity.

While the argument may be compelling, I don’t think you can call it mainstream. Well-known newspaper analyst Lauren Rich Fine says for-profit newspapers haven’t done all they can to adapt to new market realities. I agree; Newspapers in the United States have been for-profit ventures for their entire existence, and just because their business model is being challenged today doesn’t mean their industry is obsolete.

But that doesn’t mean there’s anything wrong with a news organization that does figure out how to succeed as a non-profit.

An increasing number of non-profit news organizations exist, such as MinnPost and the hyperlocal, hypermodest Heights Observer, for which I’m an active volunteer — and which is part of a growing list of other loosely affiliated Observer projects in and around Greater Cleveland. (Not all of them are not-for-profit; they have in common technology platform – Ninth Estate Software — and a singular evangelist, Jim O’Bryan, founder of the for-profit Lakewood Observer).

A not-for-profit trial balloon has been floated (and seems to be losting altitude) for the troubled Boston Globe.

Now, one of the existing not-for-profits is going the other way; Geoff Dougherty, editor of the 4-year-old Chi-Town Daily News (Chicago)  writes in his blog that the non-profit experiment is over. He says the online citizen journalism news organization needs $1-2 million a year in donations to fulfill its mission. With grants running out and grant-sources ready to move on to other projects, Dougherty indicates private donations peaked at only $300,000 — and even that amount is doubtful this year.

“We are talking with local nonprofits that have expressed an interest in acquiring the [Chi-Town Daily News] website and neighborhood reporting program,” Dougherty writes.

“Ultimately,” he continued, “we believe we will be able to fulfill the same mission we set out to accomplish with the Daily News, though with a new name, a new company, and a different business structure.”

The latest ain’t the greatest in new publishing models

Tuesday, July 21st, 2009

Printcasting.com has launched the latest in an all-out salvo to find a business model that works for media in the digital age.

It’s community-based publishing. Here’s how Printcasting describes it:

If, like us, you’ve always wanted your own publications but you didn’t have the time, technical expertise or talent — no problem! We’ve made it as easy and fast to start a magazine as it is to start a blog…  We do this by separating apart the three primary roles  that exist in any magazine or newspaper: the publisher, the content and the advertising. Instead of one person or organization needing to be responsible for all of that, anyone can participate in any one role.

More specifically, if you’re a writer, you can have your blog’s RSS feed picked up by Printcasting as available content. If you’re a publisher, you can choose any subject  you like, pull content from people who have written about it, punch it into a template and you’re done.

You don’t have to sell any ads, according to Printcasting, because, “We’ve built an extremely simple self-serve advertising tool that makes it as easy for a small business to advertise its wares as it is to write an e-mail. Because Printcasts are niche, the ads are extremely affordable, starting at only $10 per ad.”

Printcasting is supported by a grant of more than $800,000 from The Knight Foundation, which puts a lot of money into media projects of all kinds, and which is especially interested in development of new media models. But that doesn’t mean it’s an idea that’s going to fly.

I’ve said to a lot of people, since the day I first tried to sell content online (1996), that if the Internet is going to prove one thing over time, it’s that people need editors. At the most basic level, that’s what Printcasting is all about. It’s about giving would-be editors the opportunity to practice their craft: identifying content around a theme, pick the best of it and packaging it for like-minded souls.

Here’s what’s wrong with it:

  1. The content is just repackaged from stuff that’s already available if anyone is actually looking for it.
  2. Being able to amass enough credible content to empower the would-be publisher of super-niche topics will be an obstacle.
  3. Printcasting’s view of what publishing is all about is simply wrong. Stating that there are 3 roles to a magazine — content, publisher and advertising — is like saying the principal components of water are ice and a heat source. In Printcasting’s world, audience doesn’t matter; publishing becomes a vanity that is all about picking up someone else’s words, plunking it into someone else’s template, running a few ads (maybe) that someone else sold, and getting to put your name on top of the masthead. The website says it benefits publisher, writer and advertiser alike. But that’s only if a large number of players in all three groups play their roles exceptionally well.
  4. And speaking of advertising, the message I’m getting here is that the problem with advertising is that it’s been too expensive and too hard to buy. So if you can knock down the price to almost nothing and make it self-service, businesses that have never advertised before will suddenly start. Nobody who has actually inhabited the world of advertisers — large or small — could actually believe this.
    Especially if the products they have to choose from are a bunch of magazines that haven’t been through the painful and fundamental process of creating an audience and demonstrating its desire for a publication.
  5. And finally, the ad rate is fixed, no matter how many or how few copies of a publication get printed. That’s a contradiction that can’t be overcome: Publishers need to develop an audience to prove the publication is wanted and read; but they have every incentive to print as few copies as possible, because they can’t recover printing expenses with an increased  rate base.

There is some nuance here. Printcasting could add value — as The New York Times describes it — at the hyperlocal level where a more traditional publication could never offset its costs. The local softball league, for instance, could have its own publication.

But is this new? Or is this just a slicker package around the same  newsletter that the softball league already publishes — with sponsor ads from local bars and the guy who won the trophy concession.

Maybe Printcasting.com will prove viable over time. But if it does, it won’t be as a serious media model or as a meangingful marketing outlet for advertisers. At best, it will be a success in the spirit of those websites that let you design your own greeting cards. It may serve a certain purpose for a certain number of people, and it is one more interesting idea of the Internet Bubble 2.0.

On YouTube, celebrity correspondents acknowledge the power of citizen journalism

Tuesday, June 30th, 2009

YouTube has organized a library of how-to videos for citizen journalists. Much of it won’t be relevant to the vast majority of citizen journalists. But the talent that is now spending time helping ordinary folks to create content is amazing and impressive. I still talk to journalists almost every day who continue to resent the infiltration of their work by “ordinary people.”

In fact, I met this morning with 2 individuals who have been stymied in their efforts to cultivate citizen journalism by “old school” journalists who can, collectively, green-light or red-light their work — and who resent this intrusion by the untrained and unindoctrinated.

These old dogs are already finding themselves on the wrong side of history.

Journalism IS and always has been the work of ordinary people; every journalist is merely a proxy for a larger number of ordinary people. When the local investigative TV reporter asks a zinger to the director of the dysfunctional city water department,  that reporter isn’t there because of some special privilege or status; he’s there because it would be impractical to open the doors to anyone and everyone who questioned the director’s management. It’s easy to forget this in the day-to-day melee. But it’s still the truth.

More than that, though, the economics of media essentially mandates the growth of citizen journalism.  That Nicholas Kristoff, Bob Woodward and the Pulitzer Center (to name a few), are open to this fact is refreshing to me, and is an encouraging sign that the moribund state of the news is beginning to evolve.

Real social impact from social networks

Sunday, June 21st, 2009

If you doubt the potential of Twitter, Facebook and other social media, read this recent column by Nicholas Kristoff in the New York Times. The depth of meaning here is amazing. Twitter is an outlet for the voices of freedom in Iran; the ongoing human rights situation in China creates the impetus for incredible cyber innovation; and the United States could help, but doesn’t necessarily have to do anything except watch quietly.

Social media is not just the latest iteration of the Web; it’s already embedded in world-changing events.