Archive for the ‘Poutpourri for 200 Alex’ Category

Privacy: It grows fainter and quainter

Thursday, April 7th, 2011

In a recent workshop on social media for small business, one owner remarked that she didn’t want to start using Facebook for her business because she doesn’t want information about her personal life to be available to strangers online.

After an explanation that it’s now possible to keep business and personal lives separate on Facebook, I flippantly suggested that the era of privacy is over anyway.

Many people under the age of, say, 25, seem comfortable sharing every moment – for better or worse –  with their extended network (often numbering in the thousands) of “friends.” And as that generation ages, our notion of privacy will become ever fainter and quainter. It will become a nostalgic memory, like retirement and puppet shows.

For example, I’ve just learned from CNET.com that the U.S. Department of Justice insists that e-mail messages should not enjoy the same protection as written correspondence or information about phone calls. The difference? Warrants are required when law enforcement officials want corporations to turn over your phone records or letters – but not necessarily e-mail. And DOJ wants to keep it that way.

Why? To make it easier to conduct fast criminal investigations of events that have either transpired our are about to transpire. I can see their point. I can also see why the main law covering such issues needs to be revisited; it was last updated in 1986, about 10 years before most people received their first e-mail.

But I hope the Justice Department softens its stance before privacy really is a thing of the past.

The choice to be a tiger mother

Tuesday, January 25th, 2011

I admire Lance Armstrong; he is an amazing athlete with an iron will. But I wouldn’t want to be like him. I wouldn’t make the sacrifices he was willing to make along the way.

That’s the truth: People like Lance Armstrong choose to go all-in. Most of us choose otherwise.

Amy Chua went all-in. Her book, Battle Hymn of the Tiger Mother, has attracted widespread disapproval. And venomous response. And death threats.

She is a Yale law professor and author of (now) three books. Her parenting style can best be described as uncompromisingly tough. It included rejecting her daughters’ homemade birthday cards because they weren’t good enough; demanding straight A’s; refusing to allow her daughters on play dates and sleepovers; making them play a piano piece to perfection before being allowed to go to the bathroom.

I am not the parent that Amy Chua is. I have chosen to be more permissive and indulgent with my children. So far, I’m glad to report, they seem to be turning out just fine – even if I have an uneasy feeling that Chua’s kids are likely to have a higher career trajectory than mine.

Why did I chose not to be more like a Tiger Mother? Let’s be honest: I didn’t want to work that hard. There are other ways to justify it, but why bother?

That’s probably why people are having such a strong reaction to her and her book. It plays into Americans’ anxiety that we are being eclipsed; it seems to affirm our most secret fear that this isn’t happening due to circumstances beyond our control, but because we’re soft and lazy.

I suspect those who wish Chua harm are most upset by the fact that they too could have aspired for their children to be exceptional. But they chose not to.

For them, Chua’s parenting isn’t upsetting as much as it is threatening.

Microsoft Internet Explorer: Power to the Peeps

Wednesday, December 8th, 2010

According to a report in B2B Magazine, the next edition of Microsoft Internet Explorer – IE9, to be released during 2011 – will include a feature that enables users to block 0nline tracking of their internet browsing by marketers.

Thank you Microsoft, for taking our privacy out of the hands of the calcified Congress, and putting it back where it belongs: with each of us. If you’re not careful, people might start to like you again.

The worst of both worlds

Wednesday, December 8th, 2010

I had breakfast with an entrepreneur who is at that point where his young business ought to be gaining traction. But he’s bogged down in building the next generation of software that supports the business.

The problem is that he and the software developer – to whom he has given equity in exchange for the development work – disagree on their vision for the 2.0 version. They’ve been deadlocked for six months as competitors begin to pop up around them.

I suggested he set a two-week deadline to either achieve a shared vision or amicably end the partnership.

Good people become entrepreneurs because they want to get things done without the slow and layered process of corporate decision-making.

Good people work for corporations because they want to get things done without the cash-flow constraints of a small business.

Either is fine. But if you find yourself in a position where you can’t move forward and you don’t have cash, then you need to change position.

First they tell you to swipe your credit card…

Friday, August 20th, 2010

First they tell you to swipe your credit card.

Then they tell you to push cancel.

Then they tell you to push credit.

I wish they’d make up their mind.

Who’s really behind Steven Slater’s spectacular resignation from Jet Blue?

Tuesday, August 17th, 2010

Once you get past the viral thrill of rehashing Steven Slater’s “bailout” from a career as a flight attendant that he could no longer stand to hold, the debate – to the degree that any debate is required at all – quickly gets to the question of who was more wrong?

Was it Slater, who cursed at his passengers, deployed the emergency slide on the Jet Blue plane to which he was assigned, and (worst) stole two cans of beer before escaping?

Or was it a still-unnamed woman passenger, whom he accuses of berating him and hitting him in the head with either the door of an overhead compartment or one of the bags in that compartment?

How about this third option: It’s the airlines.

They have to accept responsibility for helping to turn passengers into snarling beasts with overbooked flights, endlessly punitive fees, optimized fares that make no sense to consumers, and a practice of setting flight schedules that they can’t possibly maintain. Then they exacerbate the effect of all these insults by bombarding us with irreconcilable advertising campaigns to convince us how much we’re going to love the experience.

Further, they have to accept responsibility for their role turning flight attendants and other customer-facing personnel into recalcitrant and uncaring bureaucrats. The tools? Serial layoffs, confrontational union negotiations, low pay and a general disregard for their value. (When stranded near Chicago O’Hare during the 9/11 crisis, I met a dozen flight attendants from a handful of airlines – all of whom told me the hotel and meals were on their own dime during the unscheduled grounding.)

I’ve flown enough to know the truth of the matter. Some passengers, maybe even many, are simply boors who shouldn’t be out in public. And some flight attendants should probably find another line of work before they give their next safety briefing.

But for the rest of us, the airlines need to shape up. I can only imagine how complex and difficult it is to operate in this industry. Executives throughout the industry make incremental decisions that help the bottom line, and they are skilled at justifying why these decisions are in the long-term best interest of the customers.

But it’s simply not the case; there is no justification for selling a ticket and then notifying the passenger a day later that the flight is overbooked and an extra $25 will guarantee he isn’t bumped (this has happened to me a handful of times).

It’s simple really: Each airline needs to figure out a way to make money while treating passengers and employees like something other than refugees and wardens, respectively.

Vuvuzela: The story behind the buzz

Tuesday, June 15th, 2010

Those irritating vuvuzela horns that South Africans (and now everyone else, it seems) like to blow from the first minute to the last of a soccer match seem to have taken much of the world by surprise.

Vuvuzela or stadium horn?

Vuvuzela or stadium horn?

But they are, and always have been, readily available in the United States. They’re sold as school-spirit items (School spirit stadium horn), novelty items (Windy City Novelties), stadium contraband (May be banned in a stadium near you!), and curiously even as magic accessories – with a collapsible option, perhaps for sneaking them into stadiums under your game-day jersey (Madhatter Magic Shop). Nobody seems to wholesale them for much more than $2.35 apiece.

Wikipedia’s history of the vuvuzela traces them from Mexico to Brazil and, only in the last decade, to South Africa.  Not mentioned in that history is their longstanding use, as I heard on a radio call-in show yesterday, in stadiums of the Canadian Football League.

And am I the only person in the United States who remembers being able to buy them at baseball and football games in the United States in the 1970s and, perhaps, early ’80s? At some point, they were regulated out of existence here – apparently for the same reason that many 2010 World Cup spectators want them banned: They’re really loud and really annoying. But I clearly remember my dad buying me a stadium horn one time; I think he shelled out $3.50 for it in the days before the blessedly quiet and equally ridiculous giant foam finger became the must-have for loyal fans in Anywhere USA.

The zazu

The zazu

The manufacturer of the “authentic” vuvuzela (www.vuvuzela.com) offers them in their original form, or sheathed in a removable fabric sock of your favorite World Cup team’s colors (the sockzela). You can get them with a beaded sheath, in a miniature size (for an easy getaway when you blow it in the ear of the wrong football hooligan), or in a curved antelope-horn shape, called the zazu and looking suspeiciously like a shofar.

Vuvuzelas reportedly sell at World Cup venues for about $3, which seems about the right price for creating a worldwide phenomenon capable of driving television sound technicians to an early grave. But if your only exposure to the vuvuzela is what you see and hear during this short blast of World Cup coverage, then you’re missing a little bit of a treat. Perhaps as a gesture of international goodwill, the folks who run the official vuvuzela website have provided us with this intriguing video of a zaza choir.

It’s got that Paul Simon/Rhythm of the Saints feel you expect from South Africa, and it’s good enough to make you take those giant foam fingers out of your ears – if only for a couple minutes.

The zaza as you’ll never hear it at a soccer match

Identity theft pitch of the week

Tuesday, April 27th, 2010

This effort to scare me into giving up the goods got caught in the spam filter this week. Except for removal of the phishing link, it’s published here exactly as it appeared:

Hello Visa Card Client ,
Your Bank Card is suspended, becaus we have noted a problem on your Card.

We have determine that someone has maybe using your card without your permission. For your protection, we have  suspended your credit card. To exercise this suspention, Click Here follow the procedure, and specify for Update your  Credit Card.

Note: If this isn’t complete 15 May 2010, we will be forced to suspend your indfiniment card, because it can be used for fraudulent

Thank you for your cooperation in this folder.

Thank You,
Customer service support.

The new worst line in which to find yourself standing

Friday, April 23rd, 2010

Worse than the Bureau of Motor Vehicles, the post office or the car rental counter in a tropical location…

…is waiting in line at the Red Box.

In praise of the external combustion engine

Saturday, March 27th, 2010

The Tata Nano is billed as the world’s cheapest car. But not, apparently, when you 24-tatanano-fire200consider the cost per mile to operate it. In the photo at left, a Nano finds a spectacular way to say “Ta-ta” to its owner: bursting into flames on the way home from the dealership where it had just been purchased.

As seen in this article from OneIndia.in, the Indian press is taking it seriously – this being at least the third reported incident of the Tata’s external combustion engine.

Back in the USA, there’s a lot to learn from the issue. For instance, here’s how it could appear in standardized testing:

Tata is to Toyota as:

  1. the Cleveland Browns are to the Cleveland Indians;
  2. Jesse James is to Tiger Woods;
  3. Tiger Woods is to David Letterman;
  4. “Hey look, a blimp” is to “What did you do with my investments, Mr. Madoff?”