Posts Tagged ‘media’

A magazine is an iPad that doesn’t work

Thursday, October 13th, 2011

For anyone who wonders what the future of media looks like, spend 1:30 to watch this video. If involves a cute baby, and if you project forward to when that baby is an adult, it tells you everything you need to know.

Advertisers will always go where the people are

Wednesday, June 8th, 2011

Alan Mutter, who calls himself the Newsosaur and whose opinions on the news business I deeply respect, points out that newspapers are now well into their sixth year of declines in advertising demand. In a recent blog post, he noted that annual newspaper sales hit $10.7 billion in 2006 – and now stand at $4.3 billion, about the same level as 1983. And they continue to drop.

While the drop in advertising isn’t new for newspapers, it hasn’t always been their No. 1 problem. Credit for that goes to the systemic and ongoing declines in circulation. Newspapers are simply less relevant across society than they once were.

But the dynamic behind shrinking advertising is different; it’s more like the experience of magazines – especially business-to-business – over the past decade.

I’ve written about the reasons behind the loss of advertising for magazines, and I’m not alone. The issue isn’t that advertising has ceased to work; I don’t believe that’s the case now, nor do I foresee the day when it is.

The issue is that other things now work better. And by other things, I really mean one other thing: social media.

First, more people are involved in social media than in any other media channel. If you lump together YouTube, Facebook, LinkedIn, Slideshare and the thousands of other social media websites, day-to-day participation is as broad as any other media channel.

Further, in most cases participation is free – even for the marketers, at the most basic level.

Further still, results are always measurable.

The equation is really simple: Marketers who are pulling back on their traditional advertising are merely following the lead of other marketers. And those who are not actively involved in social media are negligent. Marketers need to be where the people are, so they simply aren’t going to ignore a media channel that has so quickly attracted a large percentage of the world’s population.

I could predict that advertising revenues are going to continue their decline for newspapers, because consumer advertisers are now discovering what business-to-business advertisers learned several years ago: With social media, you can  (and should) become your own publisher – developing an audience and serving it with meaningful, interesting and helpful content.

That doesn’t mean newspapers, magazines or any other type of print media are doomed. But newspapers of the future will be very different than they were just six years ago. The sooner they figure out how to unhitch their fortunes from advertising, the better off they’ll be.

A bit more on the royal nuptials

Tuesday, November 23rd, 2010

A direct quote from the 9 a.m. ‘news’ segment of NBC’s Today Show:

“Finally, the moment we’ve all been waiting for since the announced engagement of Prince William and Kate Middleton: the day and location of their wedding. So mark your calendars for April 29…”

As if NBC isn’t going to remind us.

The Rules of Social Media Content

Tuesday, July 20th, 2010

Rule #1:
They don’t care how much you know until they know how much you care.
(Attributed to many sources including Theodore Roosevelt and Martin Luther King Jr.)

Rule #2:
It’s not about what you say; it’s about what they hear.

Rule #3:
Fast. Short. Meaningful.

Rule #4:
An incomplete solution now is better than a complete solution later.

Rule #5:
Instead of giving a lecture, tell a story.

Rule #6:
You can’t educate ‘em if you don’t entertain ‘em first.

Rule #7:
You can keep your audience busy with quotes and retweets. But to build an audience, you need to be original.

Rule #8:
Of course you’re there to sell. But your audience isn’t necessarily there to buy. Remember it and respect it.

Rule #9:
One sales pitch for every 20 pieces of non-selling content. Maximum. And that’s if your content is really good.

Rule #10:
More like H.L Mencken. Less like Billy Mays.

Rule #11:
You’re not a guru until OTHER people call you a guru; so don’t even bother trying to prime that pump.

Rule #12
Write like you talk, and talk well.

(More to come, or suggest your own)

Content: made simple

Thursday, June 10th, 2010

In a longer interview on consumer media by iMediaConnection.com, Professor Henry Jenkins from USC’s Annenberg School for Communications & Journalism offers this breathtakingly simple explanation of the role of content – and a fair warning to those who would exploit it with hands of ham:

“… In a world with many media choices, consumers are actively selecting what content is meaningful to them and circulating it consciously to people they think may be interested. They are deploying media content as gifts for their personal networks, as resources for ongoing conversations. Until marketers understand [this], they are doomed to insult and alienate the very people they are hoping to attract.”

Took the words right out of my mouth

Monday, January 11th, 2010

Advertisers are becoming the new publishers, and media executives still don’t get it.

There isn’t a single assertion in this piece on the future of media and advertising that I disagree with. It’s worth reading.

Terry Heaton’s “Local Media in a Post Modern World” in AR&D (Audience Research & Development).

R.I.P. E&P

Thursday, December 10th, 2009

epAdd another surprise that’s not a surprise to the long list of publications that died in 2009: Editor & Publisher, the No. 1 title serving the newspaper industry itself, is folding at year-end.

E&P was such an institution – it’s been around since 1901, but existed under a different title since 1884 – that it’s hard to imagine a media world in which it doesn’t exist. That’s why it’s closing is so surprising.

On the other hand, The Nielson Co. had been trying to sell its media publications group, including E&P, Adweek, Brandweek, Mediaweek, Backstage, Billboard, Film Journal International and The Hollywood Reporter. Most of the group was just sold; E&P was not included in the deal.

I don’t know anything about E&P’s finances, but you don’t need an MBA to understand what that means.

Trade books that cover the media industry are chronically short on advertisers. They all live a subsistence existence. E&P’s folio has been razor thin since I first saw it in the early ’80s.

If E&P ever made good money (high margins), it never made big money. And in times of recession, small-money magazines do worst in the effort to maintain their margins.

I’m sure E&P is in the red, and that any forecast in which it could become proftable again doesn’t deliver enough earnings to justify the turnaround project.

And with the dire condition of many newspapers, E&P’s expiration is a symbolic event that was probably inevitable.

In that context, that E&P should die broke and alone isn’t a surprise at all.

I’m sorry to see it go, and feel for everyone on the staff. It was a great institution right up until the end.

Dallas Morning News restructures, Armageddon begins

Thursday, December 3rd, 2009

If this were April 1, I’d write it off as a joke. But this close to Christmas, it might be a sign of the Second Coming.

The Dallas Morning News has reorganized; the people who generate editorial now report to people who sell ads.

Under the plan, editors of sports, real estate, entertainment, auto and travel now report to sales managers – who have been given a new title: General Manager.

In The Dallas Observer, a news blog, the extensive report includes an interview with Editor Bob Mong – who has been given a new title: Pimp.

In that interview, he told The Dallas Observer: “There’s no journalist in our organization who will allow a business person to cross the line. It just won’t happen. I’m not going to allow it to happen. [Managing editor] George [Rodrigue] isn’t. [Executive sports editor] Bob Yates or [Lifestyles deputy managing editor] Lisa Kresl won’t. But I think it’s an attempt to go to market in a different way.”

Look, I know thookerimes are tough for newspapers; I’ve written about little else since I started this blog. And coming from the B2B world, where editors are expected to be as rigid as Silly Putty, I know it’s possible to operate on the up-and-up without a huge barrier between sales and edit.

But perception is reality. And it’s already near-impossible for newspapers to operate without the perception that their coverage has been bought. I’m pretty sure it doesn’t strengthen the paper’s case when editors get their annual reviews from sales managers. The reality is that journalists have always had the dominant voice in newspaper decisions. That needs to change; the voices of journalists and advertising folks need to be heard together. In a 167-year-old institution, I don’t think you can achieve that by simply turning it upside-down and saying, “OK, the ad guys are in charge.”

If advertisers think there’s a chance they can influence editorial decisions, then that’s what they’ll try to do. And when a news executive puts himself in the position of saying, George Rodrigue would never let anything like that happen,  he’s one unforeseen circumstance away from becoming a liar. It’s an untenable position.

Further, I don’t believe this kind of change addresses the real problem that newspapers are having. They aren’t losing ad revenue because advertisers have suddenly decided there’s something wrong with the product. They’re losing it because advertisers have decided there’s something wrong with the medium.

You can’t directly measure the full response to a print ad, and advertisers now live in a culture where everything can and must be measured. They’re spending more money online, and the funding for those initiatives has to come from somehwere. It comes from print.

If anybody should know this already, it would be the DMN’s advertising staff, which is in constant contact with its customers. But instead of taking on the real issue of delivering advertising response, they’re going to try to satisfy advertisers through more interaction with the content side of the business. So they, just like the journalists, are in denial. They’re going to fix the wrong thing, and I suspect they’re going to do it poorly.

It’s true: Newspapers have to reinvent themselves. But this isn’t reinvention. It’s not innovative. It’s not courageous. And it’s not the prelude to a long and prosperous future. It’s rolling over and submitting. It’s giving up.

Here’s how BusinessInsider.com reported it:

More on AOL: It’s new content strategy is dead wrong

Monday, November 30th, 2009

A week ago, I wrote about the futility of AOL’s rebranding unless it figures out how to become more relevant to its audience.

This week I have to write about the futility of AOL’s effort to become more relevant to its audience.

The centerpiece of that effort, according to PaidContent.org, is a three-pronged approach to generating new content:

1.

Hire lots of journalists. It’s good news that AOL is trying to generate original content, and I’m pleased that it’s using trained content professionals – of which there are plenty available. It has a staff of 3,000 journalists, according to PaidContent, which puts it into the top tier of U.S. news-gathering organizations.
2.

Use algorithms to predict what stories people want to read, and then assign these to the journalists. The objective is clear. AOL CEO Tim Armstrong hopes that by giving people content they want, AOL will become the content place to go.

He’s wrong. This is the kind of thinking that puts Jon and Kate Gosselin in our faces day after day, week after week, month after tawdry month. It takes variety out of the news cycle, just as Wal-Mart’s unceasing desire to stock only the best-selling SKUs limits the variety of what you can buy at the world’s largest retailer.

When someone says, “I want more stories like the one about Jon and Kate,” they aren’t really saying they want to hear more about the Gosselin family. They’re saying they want information that makes them feel the same way they did when they heard it (for better or worse), and that makes them feel as informed as they did when they talked about it at work the next day.

People can tell you what was important to them yesterday, but they don’t know what’s going to be important to them tomorrow. Media have not succeeded until now, nor will they in the future, by giving people what they want so much as by giving people what’s new, important and interesting.

The real function AOL’s journalists could serve is to present information that is new, important and interesting. AOL has hired the journalists but it’s about to screw up in deploying them.

3.

Get advertisers more involved with content. This isn’t unique and it isn’t new. It’s just one more effort to help marketers bludgeon their target audiences into submission. Hey, I’m a marketer and I still can’t stand the thought of this. Everybody on one side of the equation is doing this, and everybody on the other side of the equation is trying to tune it out. Creating more and more advertorial microsites – no matter how well intentioned some of them will inevitably be – is not the big-internet business model of the future.

In fact, this is the very reason why social media is so hot right now: because social media lets users find the information they want. AOL’s model is to deliver the information, fire-hose style, right down the user’s gullet. It may generate some short-term revenue, but it won’t make AOL relevant or desirable.

It will do the opposite.

None of this is to say that AOL’s plan is evil or particularly dreadful. I think it’s pretty typical. But that’s why it won’t work. AOL is trying to distinguish itself by doing what every other large media company is trying to do. For a company in trouble, that’s a formula for failure.

The great search engine standoff

Tuesday, November 24th, 2009

Seth Godin is one of my favorite bloggers, and I quote him regularly. He’s been a source of clear thinking and wisdom for me since long before blogs existed.

But in today’s blog, he writes about News Corp. Chairman Rupert Murdoch’s idea to control how news content is indexed on web sites. He got it wrong. He writes, in entirety (and you’ve got to admire Godin’s brevity):

Rupert Murdoch has it backwards

You don’t charge the search engines to send people to articles on your site, you pay them.

If you can’t make money from attention, you should do something else for a living. Charging money for attention gets you neither money nor attention.

If Murdoch were just another blogger, or just another guy with another product to shill, I would agree with Godin. But Murdoch owns one of the largest news-gathering organizations in the world. And here’s the point that Godin misses:

When search engines index vast troves of original content, such as Murdoch’s News Corp., the impact is synergistic:

  • It drives traffic to News Corp.;
  • It provides the kind of top-of-the-charts, original content that makes a search engine valuable;
  • It provides a large class of users with the kind of content they’re seeking.

Here’s the nuance; there is less and less original content of the kind that News Corp. produces. Anyone who has ever used the Web has had the experience of following one good link after another to find they’re all connected to the same piece of mediocre content. The money dedicated to generating high-quality content has evaporated; it’s down by more than $1.5 billion in the U.S. newspaper business alone – not to mention all the other businesses that pay content providers to create information that people want and need.

So anyone who wants this kind of content to continue, must make some kind of investment in it.

When search engines index to content like that provided by Murdoch’s company, they profit by selling sponsored search results in the space around it.

But the news organizations’ only means of profit from this activity is to sell advertising around the content. But advertising isn’t selling – nor is it expected to significantly recover. Further, a portion of the money that marketers no longer spend to advertise in newspapers and magazines has been reallocated to the paid search function of search engines.

So why shouldn’t they pay for the right to index high-end content?

The attention that search engines generate is doing less and less good for newspapers and other free-content websites. If News Corp. can’t sell ads around its content, it has no reason to care if search engines promote the content.

So Godin has it wrong. He supposes that news media get the larger share of value in their relationship with search engines. In fact, to the consternation of anyone in the news business, it’s the other way around.

Further, the search engines may be able to extract even more value. Right now, one search engine is much like another. But if one could brag that it’s the only search engine to index the world’s largest news generators, that might make a difference to consumers. I know it would to me.

I don’t know if even Rupert Murdoch has the juice to take on Google. But he may be able to set the big search engines against each other. I don’t know if he’ll succeed in getting paid by one search engine and in locking out the rest. But to me, like it or not, it sounds like the kind of clash that isn’t likely to go away without creating some kind of change that affects everyone.

Here is more background on the issue:

Murdoch no longer alone in desire to block Google

Murdoch wants a Google rebellion

Bing not likely to outbid Google for news

Murdoch could block Google searches entirely