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	<title>TheMarketFarm.com &#187; blog</title>
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	<description>Cultivating sales channels. Monetizing content.</description>
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		<title>The great search engine standoff</title>
		<link>http://www.themarketfarm.com/wordpress/2009/11/24/the-great-search-engine-standoff/</link>
		<comments>http://www.themarketfarm.com/wordpress/2009/11/24/the-great-search-engine-standoff/#comments</comments>
		<pubDate>Tue, 24 Nov 2009 20:33:35 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Future of media]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[blog]]></category>
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		<category><![CDATA[media]]></category>
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		<category><![CDATA[Rupert Murdoch]]></category>

		<guid isPermaLink="false">http://www.themarketfarm.com/wordpress/?p=581</guid>
		<description><![CDATA[The attention that search engines generate is doing less and less good for newspapers and other free-content websites. If News Corp. can't sell ads around its content, it has no reason to care if search engines promote the content.]]></description>
			<content:encoded><![CDATA[<p>Seth Godin is one of my favorite bloggers, and I quote him regularly. He&#8217;s been a source of clear thinking and wisdom for me since long before blogs existed.</p>
<p>But in <a href="http://sethgodin.typepad.com/seths_blog/2009/11/rupert-murdoch-has-it-backwards.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+typepad%2Fsethsmainblog+%28Seth%27s+Blog%29">today&#8217;s blog</a>, he writes about News Corp. Chairman Rupert Murdoch&#8217;s idea to control how news content is indexed on web sites. He got it wrong. He writes, in entirety (and you&#8217;ve got to admire Godin&#8217;s brevity):</p>
<h4 class="entry-header" style="padding-left: 60px;"><span style="color: #800080;"><em>Rupert Murdoch has it backwards</em></span></h4>
<div class="entry-body" style="padding-left: 30px;">
<p style="padding-left: 30px;"><span style="color: #800080;"><em>You don&#8217;t charge the search engines to send people to articles on your site, <em>you pay them</em>.</em></span></p>
<p style="padding-left: 30px;"><span style="color: #800080;"><em>If you can&#8217;t make money from attention, you should do something else for a living. Charging money for attention gets you neither money nor attention.</em></span></p>
</div>
<p style="padding-left: 30px;">If Murdoch were just another blogger, or just another guy with another product to shill, I would agree with Godin. But Murdoch owns one of the largest news-gathering organizations in the world. And here&#8217;s the point that Godin misses:</p>
<p style="padding-left: 30px;">When search engines index vast troves of original content, such as Murdoch&#8217;s News Corp., the impact is synergistic:</p>
<ul style="padding-left: 30px;">
<li>It drives traffic to News Corp.;</li>
<li>It provides the kind of top-of-the-charts, original content that makes a search engine valuable;</li>
<li>It provides a large class of users with the kind of content they&#8217;re seeking.</li>
</ul>
<p style="padding-left: 30px;">Here&#8217;s the nuance; there is less and less original content of the kind that News Corp. produces. Anyone who has ever used the Web has had the experience of following one good link after another to find they&#8217;re all connected to the same piece of mediocre content. The money dedicated to generating high-quality content has evaporated; it&#8217;s <a href="http://www.themarketfarm.com/wordpress/2009/10/20/measuring-the-declining-investment-in-journalism/">down by more than $1.5 billion</a> in the U.S. newspaper business alone – not to mention all the other businesses that pay content providers to create information that people want and need.</p>
<p style="padding-left: 30px;">So anyone who wants this kind of content to continue, must make some kind of investment in it.</p>
<p style="padding-left: 30px;">When search engines index to content like that provided by Murdoch&#8217;s company, they profit by selling sponsored search results in the space around it.</p>
<p style="padding-left: 30px;">But the news organizations&#8217; only means of profit from this activity is to sell advertising around the content. But advertising isn&#8217;t selling – <a href="http://newsosaur.blogspot.com/2009/11/carnage-continued-in-q3-newspaper-sales.html">nor is it expected to significantly recover</a>. Further, a portion of the money that marketers no longer spend to advertise in newspapers and magazines has been reallocated to the paid search function of search engines.</p>
<p style="padding-left: 30px;">So why shouldn&#8217;t they pay for the right to index high-end content?</p>
<p style="padding-left: 30px;">The attention that search engines generate is doing less and less good for newspapers and other free-content websites. If News Corp. can&#8217;t sell ads around its content, it has no reason to care if search engines promote the content.</p>
<p style="padding-left: 30px;">So Godin has it wrong. He supposes that news media get the larger share of value in their relationship with search engines. In fact, to the consternation of anyone in the news business, it&#8217;s the other way around.</p>
<p style="padding-left: 30px;">Further, the search engines may be able to extract even more value. Right now, one search engine is much like another. But if one could brag that it&#8217;s the only search engine to index the world&#8217;s largest news generators, that might make a difference to consumers. I know it would to me.</p>
<p style="padding-left: 30px;">I don&#8217;t know if even Rupert Murdoch has the juice to take on Google. But he may be able to set the big search engines against each other. I don&#8217;t know if he&#8217;ll succeed in getting paid by one search engine and in locking out the rest. But to me, like it or not, it sounds like the kind of clash that isn&#8217;t likely to go away without creating some kind of change that affects everyone.</p>
<p style="padding-left: 30px;">Here is more background on the issue:</p>
<p style="padding-left: 30px;"><a href="http://www.mediabuyerplanner.com/entry/46849/medianews-group-belo-mull-blocking-google-too/?utm_source=mbp&amp;utm_medium=email&amp;utm_content=textlink&amp;utm_campaign=newsletter">Murdoch no longer alone in desire to block Google</a></p>
<p style="padding-left: 30px;"><a href="http://www.forbes.com/2009/04/03/rupert-murdoch-google-business-media-murdoch.html">Murdoch wants a Google rebellion</a></p>
<p style="padding-left: 30px;"><a href="http://newsosaur.blogspot.com/2009/11/bing-not-likely-to-outbid-google-for.html">Bing not likely to outbid Google for news</a></p>
<p style="padding-left: 30px;"><a href="http://www.guardian.co.uk/media/2009/nov/09/murdoch-google">Murdoch could block Google searches entirely</a></p>
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		<title>A new perspective on the media meltdown</title>
		<link>http://www.themarketfarm.com/wordpress/2009/08/24/a-new-perspective-on-the-media-meltdown/</link>
		<comments>http://www.themarketfarm.com/wordpress/2009/08/24/a-new-perspective-on-the-media-meltdown/#comments</comments>
		<pubDate>Mon, 24 Aug 2009 14:54:49 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
				<category><![CDATA[Blogroll]]></category>
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		<guid isPermaLink="false">http://www.themarketfarm.com/wordpress/?p=386</guid>
		<description><![CDATA[From the media perspective, the changes in old-line media businesses -- magazines rushing to digital-only editions, newspapers trying to figure out how to charge for online content, etc. -- are not at all driven by the opinions of audience. They're driven by the spending desires of advertisers. Godin's perspective is consumer based: He's observing what the audience wants -- and notes the challenge for marketers who are on their way toward getting it.

]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve spent a lot of time describing <a href="http://www.themarketfarm.com/wordpress/category/futureofmedia/">why advertising and traditional media are on a downward curve</a>. To be sure, the curve has been exaggerated this year by the recession. But it was exaggerated by the last recession too and there&#8217;s no doubt that traditional sponsor-based media models are like the classic rollercoaster: in between the highs and lows, the ongoing trend is down.</p>
<p><a href="http://sethgodin.typepad.com/seths_blog/2009/08/the-massive-attention-surplus.html."><img class="alignleft size-full wp-image-388" title="seth-godin-blog" src="http://themarketfarm.com/wordpress/wp-content/uploads/2009/08/seth-godin-blog.gif" alt="seth-godin-blog" width="160" height="270" /></a>In a <a href="http://sethgodin.typepad.com/seths_blog/2009/08/the-massive-attention-surplus.html">recent blog post</a>, marketing guru Seth Godin puts his own take on the trend. The issue in his mind is that there is a sudden attention surplus &#8212; too many people spending so much time looking for all kinds of information that marketers don&#8217;t know what to do about it. He calls these micromarkets and says the old media models couldn&#8217;t serve them; social media marketing does &#8212; though he doesn&#8217;t use that terminology</p>
<p>Godin and I come at this from different ends of the business, and in the end reach the same  conclusions.</p>
<p>I&#8217;m coming at it from the perspective of the media business, where decisions are based on the requirements of the paying customer &#8212; the advertiser.</p>
<p>I&#8217;m not claiming the audience is ignored; I don&#8217;t believe that for a second. But the changes that we&#8217;re seeing in old-line businesses &#8212; magazines rushing to digital-only editions, newspapers trying to figure out how to charge for online content, etc. &#8212; are not at all driven by the opinions of audience. They&#8217;re driven by the spending desires of advertisers.</p>
<p>Godin&#8217;s perspective is consumer based: He&#8217;s observing what the audience wants &#8212; and notes the challenge for marketers who are on their way toward getting it.</p>
<p>His explanation strikes me as novel, true, and worth sharing: <a href="http://sethgodin.typepad.com/seths_blog/2009/08/the-massive-attention-surplus.html">http://sethgodin.typepad.com/seths_blog/2009/08/the-massive-attention-surplus.html</a>.</p>
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		<title>Facebook&#8217;s future: It&#8217;s in your shorts</title>
		<link>http://www.themarketfarm.com/wordpress/2009/08/11/facebooks-future-its-in-your-shorts/</link>
		<comments>http://www.themarketfarm.com/wordpress/2009/08/11/facebooks-future-its-in-your-shorts/#comments</comments>
		<pubDate>Tue, 11 Aug 2009 12:35:42 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
				<category><![CDATA[Business]]></category>
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		<category><![CDATA[social media]]></category>
		<category><![CDATA[social networking]]></category>

		<guid isPermaLink="false">http://www.themarketfarm.com/wordpress/?p=378</guid>
		<description><![CDATA[Every time someone sets up a new Facebook page, they get the opportunity to scour their own address book for potential friends. And because friends are the currency of Facebook -- the more you have, the "wealthier" you are -- most people accept this initial chance to let the social networking site into their personal data.]]></description>
			<content:encoded><![CDATA[<p>Just yesterday, a friend (that&#8217;s a lower-case, analog friend) told me how much he hates Facebook. He can&#8217;t believe how much time people spend there, he wishes he had never registered for it, and he resents the amount of attention it tries to demand from him.</p>
<p>With that said, he asked if I thought it would eventually fade away.</p>
<p>Social media is here to stay, I responded. While Facebook and Twitter may not always be the dominant portals, the notion of social networking that they represent will continue to evolve and embed itself into our communication &#8211; just as web browsing and e-mail have done.</p>
<p>Then <a href="http://paidcontent.org/article/419-facebook-buys-sharing-service-friendfeed/">this article, on Facebook&#8217;s acquisition of Friendfeed</a>, crossed my desktop and my opinion evolved.</p>
<p>The most insidious aspect of Facebook is how it brings in new members. First, as I explained to my flesh-and-blood friend, every time someone sets up a new Facebook page, they get the opportunity to scour their own address book for potential <span style="color: #800000;"><strong>Friends</strong></span> (digital, capital-F friends). And because <span style="color: #800000;"><strong>Friends</strong></span> are the currency of Facebook &#8212; the more you have, the &#8220;wealthier&#8221; you are &#8212; most people accept this initial chance to let the social networking site into their personal data.</p>
<p>So Facebook searches  your computer address book for people who are already registered with the site. I don&#8217;t know if it just looks for e-mail addresses or follows a more complex algorithm, but within seconds, it will identify every Facebook member you know  and  offer &#8212; with a single click &#8212; to ask them to <em><span style="color: #800000;"><strong>Friend</strong></span></em> you. (It&#8217;s notable that Facebook has already created a legitimate <em>verb</em> in the word &#8220;friend&#8221;.)</p>
<p>Then Facebook makes a more extraordinary offer: It identifies everyone in your personal address book who <em>isn&#8217;t </em>registered at the site and offers &#8212; again, with one click &#8212; to let them know how much you&#8217;d like them to join Facebook with the purpose of becoming your online <span style="color: #800000;"><strong>Friend</strong></span>.</p>
<p>Insidious and ingenious. For the new user, this is simply a shortcut to Facebook-style wealth &#8212; lots of <span style="color: #800000;"><strong>Friends</strong></span>. For Facebook, this is the shortest route to ubiquity &#8212; which it could be argued has already been achieved.</p>
<p>So now, Facebook has acquired <a href="http://www.friendfeed.com">Friendfeed</a>, which &#8220;enables you to discover and discuss the interesting stuff your friends find on the web.&#8221; This isn&#8217;t unique; <a href="http://www.digg.com">Digg.com</a> is better known and does essentially the same thing.</p>
<p>But here&#8217;s the key: Friendfeed lets you <em>&#8220;Read and share however you want — from your email, your phone or even from Facebook. Publish your FriendFeed to your website or blog, or to services you already use, like Twitter.&#8221;</em></p>
<p>This isn&#8217;t unique to Friendfeed either. I&#8217;ve seen<a href="http://mashable.com/2007/10/23/social-networking-god/"> lists of social media sites </a>that have 350 to 400+ sites listed, with new ones being entered daily. <a href="http://www.google.com/search?source=ig&amp;hl=en&amp;rlz=&amp;=&amp;q=list+of+social+media+sites&amp;aq=f&amp;oq=&amp;aqi=">Try Googling &#8220;list of social media sites&#8221;</a>. Most of them make it easy to publish on your blog, Facebook, Twitter and other leading sites.</p>
<p>What&#8217;s the point? Facebook is paying $50 million to buy a social media site that, as its primary function, collects more people &#8212; not just from the Web, but also from their phones.</p>
<p>This won&#8217;t surprise anyone who thinks strategically about social networking. But for anyone who wonders whether Facebook is going to fade away: It&#8217;s less likely every day.</p>
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		<title>When you buy Zappos, what are you really buying?</title>
		<link>http://www.themarketfarm.com/wordpress/2009/07/23/when-you-buy-zappos-what-are-you-really-buying/</link>
		<comments>http://www.themarketfarm.com/wordpress/2009/07/23/when-you-buy-zappos-what-are-you-really-buying/#comments</comments>
		<pubDate>Thu, 23 Jul 2009 15:56:21 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
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		<guid isPermaLink="false">http://www.themarketfarm.com/?p=344</guid>
		<description><![CDATA[If Amazon introduced some innovation in shoes that was just as notable as the Kindle, I doubt it would have the same impact. But Zappos would have a chance. You expect Zappos to do stuff related to shoes; you expect Amazon to do stuff related to books.]]></description>
			<content:encoded><![CDATA[<p>In his <a href="http://sethgodin.typepad.com/seths_blog/2009/07/when-you-buy-zappos-what-do-you-buy.html">blog</a>, marketing guru Seth Godin asks the question, what is Amazon really buying when it <a href="http://paidcontent.org/article/419-breaking-amazon-buying-out-zappos.com-for-807-million-in-stock/">spends a reported $847 million</a> ($807 in stock and $40 million cash) to buy Zappos?</p>
<p><a href="http://sethgodin.typepad.com/seths_blog/2009/07/when-you-buy-zappos-what-do-you-buy.html"><img class="alignleft" title="sethgodinlogo" src="http://sethgodin.typepad.com/head-clickme2.gif" alt="" width="160" height="270" /></a>And then he answers it.</p>
<p>Amazon has plenty of shoes, plenty of technology and a world-class distribution capability, he writes. What it&#8217;s acquiring is:</p>
<ul>
<li>A corporate culture that&#8217;s not the same (and where great people choose to work)</li>
<li>A tight relationship with customers that give you permission to talk with them</li>
<li>A business model that&#8217;s remarkable and worth talking about</li>
<li>A story that spreads</li>
<li>Leadership</li>
</ul>
<p>I&#8217;d say he missed a key point:<span style="color: #0000ff;"><strong> the brand.</strong></span> Zappos is the No. 1 brand among online shoe retailers.</p>
<p>Amazon has a great brand too, but not for shoes.</p>
<p>Amazon sells everything: shoes, music, software, consumer electronics, toys&#8230; But its brand &#8212; despite its strategy &#8212; is not that of an online department store. Amazon is a bookstore that has diversified. Its brand is all about books. That&#8217;s part of the reason the Kindle Reader has taken off so well; it&#8217;s not just a nice technology that people were ready to use; it&#8217;s a natural outgrowth of Amazon&#8217;s brand.</p>
<p>If Amazon introduced some innovation in shoes that was just as notable as the Kindle, I doubt it would have the same impact. But Zappos would have a chance. You expect Zappos to do stuff related to shoes; you expect Amazon to do stuff related to books.</p>
<p>Maybe the folks at Amazon realize that the many people who buy shoes online would rather buy them from Zappos than from a great online book store that happens to sell shoes. Perhaps they realize the most efficient way to become the leading online vendor of shoes is not to be like Zappos, but rather to <em><strong>be</strong></em> Zappos.</p>
<p>How Zappos became such a powerful brand is another issue. It took a lot of hard work, good planning, flawless execution and cash. But in recessionary times like these, when so many businesses don&#8217;t have the patience for branding and would rather spend their marketing resources solely on generating leads and sales, there&#8217;s a lesson in the power of a good brand. An $847 million lesson.</p>
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