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	<title>TheMarketFarm.com &#187; business to business</title>
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	<description>Cultivating sales channels. Monetizing content.</description>
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		<title>The time has passed for revenue-enhancing digital products</title>
		<link>http://www.themarketfarm.com/wordpress/2011/10/21/the-time-has-passed-for-revenue-enhancing-digital-products/</link>
		<comments>http://www.themarketfarm.com/wordpress/2011/10/21/the-time-has-passed-for-revenue-enhancing-digital-products/#comments</comments>
		<pubDate>Fri, 21 Oct 2011 13:41:44 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
				<category><![CDATA[Future of media]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[business to business]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[e-media]]></category>
		<category><![CDATA[magazines]]></category>
		<category><![CDATA[paid content]]></category>
		<category><![CDATA[value proposition]]></category>

		<guid isPermaLink="false">http://www.themarketfarm.com/wordpress/?p=949</guid>
		<description><![CDATA[The opportunity to increase revenue by adding digital products has largely passed, and simply adding new products will probably hurt the business by spreading the editorial staff even thinner; raising digital development costs; over-running the sales force's competence; and stressing customers who will be forced to decide which products to support and which to ignore.]]></description>
			<content:encoded><![CDATA[<p>A small B2B media company contacted me to talk about enhancing revenue by adding some new digital products to its portfolio. The company already offers a digital edition, business directory, email newsletters, web-seminars and a number of other digital B2B staples. Non-monetized but just as important, it has a reasonable Twitter following, a large group on LinkedIn and a Facebook page that is basically just a placeholder.</p>
<p>I&#8217;m sure there are more products the company could implement. It doesn&#8217;t have any mobile offerings to speak of, and its website represents first-generation internet thinking – a source of information but not of engagement and interaction. With a little bit of study and a few billable hours I could have made some recommendations.</p>
<p>Here&#8217;s what I told them instead: The opportunity to increase revenue by adding digital products has largely passed, and simply adding new products will probably hurt the business by:</p>
<ul>
<li> spreading the editorial staff even thinner;</li>
<li> raising digital development costs;</li>
<li> over-running the sales force&#8217;s competence;</li>
<li> stressing customers, who don&#8217;t have more money to spend on new products and will be forced to decide which products to support and which to ignore.</li>
</ul>
<p>In essence, trying to invigorate the company by adding more digital products is just going to lead to more fatigue for everyone – and at best provide only incremental revenue gains.</p>
<p>The real opportunity – and the only real option – is to use digital tools to increase the organization&#8217;s footprint and prominence.</p>
<p>Here&#8217;s the argument:</p>
<p>In B2B media, ad revenue and unit yields have been stagnant for a decade, and there is no reason to think that&#8217;s going to change for the better. As hard costs continue to rise, print circulations have been on a forced retreat. Publications that have maintained controlled circulation levels are doing so by cutting in other areas or – more likely – by winning market share and profits from other, lesser competitors. Neither is sustainable.</p>
<p>Given that it&#8217;s not economical to add print readers, the real value of a digital strategy is to present the brand to new people – either by expanding outside the magazine&#8217;s traditional market (taking a step upstream, toward the advertisers&#8217; suppliers, for example) or its traditional geography (i.e. international).</p>
<p>That doesn&#8217;t mean simply launching a digital or iPad edition. These are passive – cool media in Marshall McLuhan&#8217;s lexicon.</p>
<p>But extended audiences demand hot media. They need to be actively engaged; they need learn for themselves how a media brand is valuable to them. Engagement at that level means creating a different kind of relationship based on interaction with community, expansiveness of content, and flexibility in the way content is applied. These are the strengths of digital tools – when those tools are skillfully and strategically applied.</p>
<p>In the real world, it probably means a pretty significant website overhaul and, more significantly, redeployment of staff and restructuring of sales compensation.</p>
<p>Editors have to stop thinking in terms transferring knowledge from experts to the readers – instead becoming moment-to-moment conduits for peer-to-peer communication. Less like network news anchors and more like a highly specialized cruise directors.</p>
<p>Sales strategy has to evolve too. It&#8217;s less about products and more about platform – how the media brand provides a fluid and organic conduit between the advertiser and the market.</p>
<p>These are not small changes to make, and this is not a short-term project. But it represents the difference between relevance, growth and prosperity on one hand; and retreat into a niche position or extinction on the other.</p>
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		<item>
		<title>Outside the marketers&#8217; echo chamber, print lives</title>
		<link>http://www.themarketfarm.com/wordpress/2010/04/20/outside-the-marketers-echo-chamber-print-lives/</link>
		<comments>http://www.themarketfarm.com/wordpress/2010/04/20/outside-the-marketers-echo-chamber-print-lives/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 19:19:54 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
				<category><![CDATA[Future of media]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[business to business]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[e-media]]></category>
		<category><![CDATA[magazines]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[ROI]]></category>

		<guid isPermaLink="false">http://www.themarketfarm.com/wordpress/?p=795</guid>
		<description><![CDATA[Like everyone else, marketers are susceptible to the echo-chamber effect. Print isn't in trouble because it doesn't work; it's in trouble because shorthand communications of marketers obscure the nuance that is the truth.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.btobonline.com/apps/pbcs.dll/article?AID=/20100420/MEDIABUSINESS/100429999/1065/FREE">According to B2B magazine</a>, ABM, the trade association for the business-to-business trade press, held a series of panel discussions recently in which participants declared that print isn&#8217;t dead.</p>
<p>Wouldn&#8217;t we expect them to say that? Of the four pro-print souls mentioned in the article, three of them still make their living by running, editing or selling for print magazines.</p>
<p>I&#8217;m not arguing their point either; I believe print is a vitally important communications vehicle and somehow will remain so in the future.</p>
<p>What&#8217;s notable in this discussion is the reasoning offered by the fourth panelist, Bob Drake, who runs Drake Creative agency. He said that a recent ad campaign that included a print component succeeded. He&#8217;s quoted by B2B as saying, “It goes against everything we’re hearing, but we can engage people  for a long period of time (in print) and they stay engaged.”</p>
<p>I don&#8217;t know Bob Drake, and I don&#8217;t mean to pick on him. But if he&#8217;s hearing that print doesn&#8217;t work, then he&#8217;s talking to other marketers and not to marketees.</p>
<p>Marketers are abandoning print because it&#8217;s harder to measure as a marketing vehicle than Internet-based technologies. This is undeniably true. But at some point, that legitimate objection got simplified to the assumption that print is broken, which has been simplified even further to the notion that print is dead.</p>
<p>But if you ask readers, that&#8217;s not even close to the truth. The same article cited a poll by <em>Roads &amp; Bridges</em> magazine (conducted by Internet, ironically enough) that indicated a strong preference among its audience for getting information via print. This is consistent with every bit of research and opinion I&#8217;ve ever seen. People prefer reading words on paper  – especially glossy paper with charts and pictures.</p>
<p>The point? Like everyone else, marketers are susceptible to the echo-chamber effect. Print isn&#8217;t in trouble because it doesn&#8217;t work; it&#8217;s in trouble because shorthand communications of marketers obscure the nuance that is the truth.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>IBM study paints not-so-pretty picture for B2B media</title>
		<link>http://www.themarketfarm.com/wordpress/2010/02/16/ibm-study-paints-not-so-pretty-picture-for-b2b-media/</link>
		<comments>http://www.themarketfarm.com/wordpress/2010/02/16/ibm-study-paints-not-so-pretty-picture-for-b2b-media/#comments</comments>
		<pubDate>Wed, 17 Feb 2010 03:36:54 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
				<category><![CDATA[Future of media]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[business to business]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[magazines]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://www.themarketfarm.com/wordpress/?p=696</guid>
		<description><![CDATA[A new study by the IBM Institute for Business Value concludes that the troubles faced by traditional media aren't going to go away when the recovery picks up steam.]]></description>
			<content:encoded><![CDATA[<p>A new study by the IBM Institute for Business Value concludes that the troubles faced by traditional media aren&#8217;t going to go away when the recovery picks up steam.</p>
<p>The study, according to <a href="http://www.btobonline.com/apps/pbcs.dll/article?AID=/20100216/MEDIABUSINESS/100219954/1078/newsletter011">a report by BtoB magazine</a>, concludes that as more and more people move online to get their information, advertisers aren&#8217;t willing to pay as much to reach them. Why? Presumably because these prospects become easier for the advertisers to reach – a conclusion that&#8217;s hinted at by the study&#8217;s other finding: that advertisers are willing to pay some kind of premium based on context and relevance of the audience.</p>
<p>This is nothing new to readers of this blog. But it&#8217;s a big stick in the eye for B2B media types who still think their future will be secured simply by providing great content.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>A morale-boost for beleaguered newsies: E&amp;P lives</title>
		<link>http://www.themarketfarm.com/wordpress/2010/01/14/a-morale-boost-for-beleaguered-newsies-ep-lives/</link>
		<comments>http://www.themarketfarm.com/wordpress/2010/01/14/a-morale-boost-for-beleaguered-newsies-ep-lives/#comments</comments>
		<pubDate>Fri, 15 Jan 2010 03:24:10 +0000</pubDate>
		<dc:creator>Bob Rosenbaum</dc:creator>
				<category><![CDATA[Future of media]]></category>
		<category><![CDATA[B2B]]></category>
		<category><![CDATA[business to business]]></category>
		<category><![CDATA[magazines]]></category>
		<category><![CDATA[newspaper]]></category>
		<category><![CDATA[short stuff]]></category>

		<guid isPermaLink="false">http://www.themarketfarm.com/wordpress/?p=655</guid>
		<description><![CDATA[E&#038;P's new owner is Duncan McIntosh Co. Inc., based in Irvine, CA – a white knight that rides in, not on a horse but on a powerboat. Duncan McIntosh is a consumer marine media company whose properties include Sea Magazine, The Log newspaper and, most notably, Boating World.]]></description>
			<content:encoded><![CDATA[<p><em>Editor &amp; Publisher</em> – was <a href="http://www.themarketfarm.com/wordpress/2009/12/10/rip-ep/">shuttered in December</a> by its owner, Nielsen Business Media – has been sold and will continue to publish, according to a <a href="http://www.foliomag.com/2010/editor-publisher-sold-will-live-again">report by Folio:</a> magazine. <em>E&amp;P</em> is more than 100 years old, and has been the leading trade publication of the newspaper industry for most, if not all, of its history. Its demise was a blow to the gut to journalists everywhere, who for the last few years have watched the apparent meltdown of their industry&#8217;s fundamental business model.</p>
<p>The new owner is <a href="http://www.goboating.com/main.asp">Duncan McIntosh Co. Inc.</a>, based in Irvine, CA – a white knight that rides in, not on a horse but on a powerboat. Duncan McIntosh is a consumer marine media company whose properties include <em>Sea Magazine</em>, <em>The Log</em> newspaper and, most notably, <em>Boating World</em>.</p>
<p>There&#8217;s no deeper meaning to this. It&#8217;s just nice to write about  a company that sees the value in a storied brand, tradition and a franchise that serves the media industry. No surprise that the company isn&#8217;t one of the diversified media giants, for which earnings multiples are the only meaningful metric.</p>
]]></content:encoded>
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