Posts Tagged ‘e-media’

More on AOL’s content push

Monday, November 30th, 2009

This article in Media Buyer/Planner goes into more detail about AOL’s plan to differentiate itself with original content. With a staff of 3,000 journalists, AOL could differentiate itself simply by assigning them beats and cutting them loose to go report on stuff. It would be, by far, the largest deployment of journalists from a single U.S. media source.

But I don’t have much faith in the ability of algorithms to deliver pleasant surprises. By shackling its journalists to algorithmic results, I can’t help believing that they only thing we’re going to get from AOL is more of the same that it’s TMZ.com website is already producing. And heaven knows, nobody is sitting around wishing we had more of that.

People will pay for online news? Now we’re talkin’

Thursday, November 19th, 2009

A study by Boston Consulting Group indicates people are increasingly willing to pay for local and national news delivered to their mobile devices.

On average, according to the study, the price would have to top out at about $3 a month, which admittedly isn’t much. But it offers two strong points of optimism:

People are willing to pay SOMETHING for what was previously assumed to be of no commercial value.

$3 a month, for a product that no longer has the production or distribution cost of a printed product, is worth far more in the way of earnings than it would be for a traditional media product.

No, this isn’t proof that consumers will pay the full cost of journalism. But does demonstrate that they are aware of the pressure that traditional media models are under as advertising revenue continues to erode; and that they are warming up to being part of the solution.

A novel notion for monetizing the news

Thursday, October 29th, 2009

While newspapers are wallowing in catastrophic circulation losses, their online revenues are falling short of objectives, and more people look to the web for news, Amos Gelb, a former TV guy and now an associate professor at George Washington University’s School of Media and Public Affairs, suggests a new model for profiting from running a serious news operation: cost transference.

In short, the idea is for Internet Service Providers (ISPs) – his example is Verizon Internet – to pay for news feeds on a per-subscriber basis. It’s how CNN works – collecting 37 cents per subscriber from every cable television provider that carries CNN (which is pretty much all of them). While CNN does earn revenue on advertising sales, its most dependable revenue stream is from the cable providers – which in turn simply pass that cost along to consumers as part of the cost for basic service on their monthly bill. And consumers don’t seem to mind – even though there is plenty of market evidence right now that they wouldn’t pay the same 37 cents per month directly to CNN if given the choice.

How does this transfer to newspapers? The largest news organizations (Gelb cites Time Warner, New York Times and Washington Post) would block their content to ISPs, except when paid on a subscriber basis. Those ISPs that make the payments would then pass along the cost to subscribers.

People who care about getting news content online would gravitate toward those ISPs that provide it.

The model strikes me, on its surface, as incredibly complicated given the wide range of business models that exist among ISPs. It also doesn’t include the many smaller news organizations that, one way or another, are going to survive, but will never be large enough to command attention from ISPs.

I don’t ever really expect to see the model play out as Gelb describes it. But I like the out-of-the-box thinking he brings to the discussion, and I agree with his assessment that news is something people want, and something people will pay for – just not directly.

In fact, the way I see it, it’s already playing out on small scale and through a slightly different medium: the burgeoning app store business.

There are now multiple places where smart-phone users can buy applications: iPhone’s App Store, Blackberry’s App World, and soon, Palm’s App Catalog. Each of these offers apps that let you aggregate and read news from various sources. Many are free, some cost money – from a $2.99 one-time download fee to monthly subscriptions (or so I’m told, though I haven’t actually found one on the monthly model in my time at either of the functioning app marketplaces).

So people are paying money to download an app that will deliver the same news they could get for free right now on the Internet? It’s a little different than the model Gelb envisions, but it plays out the same way psychologically: People who buy these apps aren’t actually paying for news; they’re paying for a new gadget on the smart phone. The cost has been transferred.

Gelb’s notion is heavy lifting, to be sure. To achieve the kind of behavior change that he describes, large news organizations are going to have to give up on their most cherished belief: that increased profit necessarily derives from increased distribution. And then they would have to convince numerous other organizations – like Google, Yahoo, Verizon and AT&T – to alter their business practices, all while risking the anger of their paid customers.

It sounds like a long shot at best. But the drastic decline in circulation and revenue that news media is experiencing is, if nothing else, a strong motivator.

Rocky Mountain News closes for the 3rd time

Wednesday, October 7th, 2009

The Rocky Mountain Independent has closed just two months after it started. The Independent was formed from the ashes of InDenverTimes.com – which actually still exists as a free information site, but not with any of the well-intentioned people who started it five months before the Independent.

Both of these were created by jobless journalists jilted by the February closing of the 150-year-old Rocky Mountain News.

The closing is sad, but predictable. The online-only effort at covering news in Denver was started for the wrong reasons (early-onset nostalgia), it had an implausible business model (premium priced news content), and it was run by the wrong people (journalists).

For the ultimate review on the subject, check out Alan Mutter’s Newsosaur blog. Everything he writes about this episode is spot-on and couldn’t be said any better.

But I will emphasize one point: Once upon a time, the news business might have been about the quality of reporting. And I know that some very strong journalism schools are still teaching that it still is. What else should they teach: mediocrity?

But it’s dead wrong. With the exception of some notable niches, content today is judged on a strictly pass-fail basis. It is either not good enough, or it is good enough.

For most media today, there is no ROI in anything that aspires to be better than good enough.

I’m not saying that great journalism doesn’t have a redeeming social value. Of course it does. It’s the bedrock of democracy; it’s the record of humanity.

There’s just no money in it.

Not-for-profit news is no panacea

Monday, September 14th, 2009

In the effort to save newspapers, one idea that’s been passed around is that of the newspaper as a not-for-profit institution. The argument is that its role is so central to the public good that it can be protected as a non-taxed, not-for-profit entity.

While the argument may be compelling, I don’t think you can call it mainstream. Well-known newspaper analyst Lauren Rich Fine says for-profit newspapers haven’t done all they can to adapt to new market realities. I agree; Newspapers in the United States have been for-profit ventures for their entire existence, and just because their business model is being challenged today doesn’t mean their industry is obsolete.

But that doesn’t mean there’s anything wrong with a news organization that does figure out how to succeed as a non-profit.

An increasing number of non-profit news organizations exist, such as MinnPost and the hyperlocal, hypermodest Heights Observer, for which I’m an active volunteer — and which is part of a growing list of other loosely affiliated Observer projects in and around Greater Cleveland. (Not all of them are not-for-profit; they have in common technology platform – Ninth Estate Software — and a singular evangelist, Jim O’Bryan, founder of the for-profit Lakewood Observer).

A not-for-profit trial balloon has been floated (and seems to be losting altitude) for the troubled Boston Globe.

Now, one of the existing not-for-profits is going the other way; Geoff Dougherty, editor of the 4-year-old Chi-Town Daily News (Chicago)  writes in his blog that the non-profit experiment is over. He says the online citizen journalism news organization needs $1-2 million a year in donations to fulfill its mission. With grants running out and grant-sources ready to move on to other projects, Dougherty indicates private donations peaked at only $300,000 — and even that amount is doubtful this year.

“We are talking with local nonprofits that have expressed an interest in acquiring the [Chi-Town Daily News] website and neighborhood reporting program,” Dougherty writes.

“Ultimately,” he continued, “we believe we will be able to fulfill the same mission we set out to accomplish with the Daily News, though with a new name, a new company, and a different business structure.”

Why the URL is less important every day

Tuesday, September 8th, 2009

I remember reading, in the early days of the Web, how large companies were paying hundreds of thousands of dollars to purchase meaningful URLs. For instance, McDonald’s wasn’t the first owner of www.mcdonalds.com.

About 9 years, ago, I tried to sell a URL that I was abandoning. I found a broker who promised to auction it off, estimating that it might be worth $15-20 thousand. The bubble burst, the auction never happened, and the URL simply expired — sitting unused until sometime in the past year when another company started using it.

The URL remains a most important locator for online information. But the importance of branding a URL — or of obtaining a URL that perfectly matches your brand — is declining.

Jonathan Richman at iMedia Connection offers 4 technologies that are responsible for its declining importance.

They are:

Search engines: The power of search is well-known. More people find websites through search than by typing in the URL;

Browsers: New-generation browsers like Google Chrome and Firefox skip the need for going to a search engine; just type a search term in the address box and they deliver search results;

URL shortening: Sites like Twitter, with strict limitations on size, force URLs to be shortened dramatically. Tools like TinyURL and Bit.ly exist to do this. Which means the URL for this page, as an example goes from http://www.themarketfarm.com/wordpress/2009/09/08/why-the-url-is-less-important-every-day/ to http://tinyurl.com/nq6d2y — which is pretty efficient, except any unique branding disappears.

The QR code: Popular in Asia and Europe, you take a picture of the QR code on your smart phone, and it will take you directly to the related website.

Overlooked in Richman’s blog, which is more detailed and well worth reading, is a fifth technology of social networking. More and more businesses are using Facebook, Twitter and other sites to attract audience; these work based on the names of companies and communities — not web addresses. So the brand of the company once again becomes more important than the brand of its URL.

The ultimate point, though, is that if you have a URL you like, don’t spend too much to brand it. And if you have a URL you don’t like, you can work around it.

Is social networking a fad? Figure it out in 4:22

Monday, August 24th, 2009

Courtesy of Socionomics.com

A new perspective on the media meltdown

Monday, August 24th, 2009

I’ve spent a lot of time describing why advertising and traditional media are on a downward curve. To be sure, the curve has been exaggerated this year by the recession. But it was exaggerated by the last recession too and there’s no doubt that traditional sponsor-based media models are like the classic rollercoaster: in between the highs and lows, the ongoing trend is down.

seth-godin-blogIn a recent blog post, marketing guru Seth Godin puts his own take on the trend. The issue in his mind is that there is a sudden attention surplus — too many people spending so much time looking for all kinds of information that marketers don’t know what to do about it. He calls these micromarkets and says the old media models couldn’t serve them; social media marketing does — though he doesn’t use that terminology

Godin and I come at this from different ends of the business, and in the end reach the same conclusions.

I’m coming at it from the perspective of the media business, where decisions are based on the requirements of the paying customer — the advertiser.

I’m not claiming the audience is ignored; I don’t believe that for a second. But the changes that we’re seeing in old-line businesses — magazines rushing to digital-only editions, newspapers trying to figure out how to charge for online content, etc. — are not at all driven by the opinions of audience. They’re driven by the spending desires of advertisers.

Godin’s perspective is consumer based: He’s observing what the audience wants — and notes the challenge for marketers who are on their way toward getting it.

His explanation strikes me as novel, true, and worth sharing: http://sethgodin.typepad.com/seths_blog/2009/08/the-massive-attention-surplus.html.

Facebook’s future: It’s in your shorts

Tuesday, August 11th, 2009

Just yesterday, a friend (that’s a lower-case, analog friend) told me how much he hates Facebook. He can’t believe how much time people spend there, he wishes he had never registered for it, and he resents the amount of attention it tries to demand from him.

With that said, he asked if I thought it would eventually fade away.

Social media is here to stay, I responded. While Facebook and Twitter may not always be the dominant portals, the notion of social networking that they represent will continue to evolve and embed itself into our communication – just as web browsing and e-mail have done.

Then this article, on Facebook’s acquisition of Friendfeed, crossed my desktop and my opinion evolved.

The most insidious aspect of Facebook is how it brings in new members. First, as I explained to my flesh-and-blood friend, every time someone sets up a new Facebook page, they get the opportunity to scour their own address book for potential Friends (digital, capital-F friends). And because Friends are the currency of Facebook — the more you have, the “wealthier” you are — most people accept this initial chance to let the social networking site into their personal data.

So Facebook searches your computer address book for people who are already registered with the site. I don’t know if it just looks for e-mail addresses or follows a more complex algorithm, but within seconds, it will identify every Facebook member you know and offer — with a single click — to ask them to Friend you. (It’s notable that Facebook has already created a legitimate verb in the word “friend”.)

Then Facebook makes a more extraordinary offer: It identifies everyone in your personal address book who isn’t registered at the site and offers — again, with one click — to let them know how much you’d like them to join Facebook with the purpose of becoming your online Friend.

Insidious and ingenious. For the new user, this is simply a shortcut to Facebook-style wealth — lots of Friends. For Facebook, this is the shortest route to ubiquity — which it could be argued has already been achieved.

So now, Facebook has acquired Friendfeed, which “enables you to discover and discuss the interesting stuff your friends find on the web.” This isn’t unique; Digg.com is better known and does essentially the same thing.

But here’s the key: Friendfeed lets you “Read and share however you want — from your email, your phone or even from Facebook. Publish your FriendFeed to your website or blog, or to services you already use, like Twitter.”

This isn’t unique to Friendfeed either. I’ve seen lists of social media sites that have 350 to 400+ sites listed, with new ones being entered daily. Try Googling “list of social media sites”. Most of them make it easy to publish on your blog, Facebook, Twitter and other leading sites.

What’s the point? Facebook is paying $50 million to buy a social media site that, as its primary function, collects more people — not just from the Web, but also from their phones.

This won’t surprise anyone who thinks strategically about social networking. But for anyone who wonders whether Facebook is going to fade away: It’s less likely every day.

Resistance is futile: You WILL buy an e-reader

Thursday, August 6th, 2009

Amazon’s got the Kindle, now in generation 2.5. Sony just announced that it’s reducing the price of its base-level e-reader to $199 — $100 less than the Kindle — though you can’t download books via wi-fi like you can with Amazon’s unit.

You can also buy e-readers from Panasonic and Samsung, with another coming soon from a startup called Plastic Logic. Microsoft had been rumored to be moving toward the e-reader market, and everyone seems to be waiting for what Apple might come up with.

The Kindle is built around a proprietary platform, as I assume Apple’s would be.

Early this year, Barnes & Noble bought Fictionwise — an e-book vendor — to compete directly with Amazon. (Here’s one article announcing the purchase.)

Do you get the sense that you’re going to be hearing a lot about e-books in the months and years ahead?

At various times, it was unimaginable that we’d all have our own computers and cell phones. So if you’re insisting right now that the book can’t be improved upon and there’s no reason for an e-book reader to enter your life, it’s just a matter of time before you change your mind.

The price will have to come down; a war will have to be fought and won over platforms and standards, and at some point, some respected company will have to take a leap and make its products available only in e-book format. None of this will take as long as it is for BlueRay to replace DVDs.

Nintendo actually put an e-reader on the market in 2004 — as did Sony and a few others. They flopped; perhaps because the technology wasn’t advanced enough yet, but more likely because the content providers didn’t have enough economic reason to support it. At the time, an e-reader was just another gadget.

That’s changed.

From magazine companies to newspapers to book publishers, nobody’s business model can continue to absorb the high cost of printing and distributing paper. So your resistance is futile; there is just too much corporate desire now to replace paper with something digital.

At some point, there will be a first New York Times bestseller that never actually came out in a printed edition. I’m putting my money on it happening by 2013.

According to the chart below from Forrester Research, more than 4 out of 5 people are familiar with the concept of an e-reader — compared to less than 2 out of 3 last year.  And while ownership of e-readers has more than doubled in the past year, market penetration is still less than 2 percent.

So do the math: Hardware providers are climbing over each other to break into this market; content providers are eager to support them; consumers have very quickly become aware and curious.

It sounds like an obvious post-recession boom to me.